Remove Pop-up Ads from Internet Explorer, Firefox and Chrome

Pop-up ads, or advertising-supported software, is any software package which automatically renders advertisements in order to generate revenue for its author. The advertisements may be in the user interface of the software or on a screen presented to the user during the installation process. The functions may be designed to analyze which Internet sites the user visits and to present advertising pertinent to the types of goods or services featured there. The term is sometimes used to refer to software that displays unwanted advertisements


Adware, or advertising-supported software, displays advertising banners or pop-ups on your computer when you use your Internet Browser (Internet Explorer, Mozilla Firefox, Google Chrome or Opera). This is not necessarily a bad thing. Such advertising can fund the development of useful software, which is then distributed free (for example, Android apps, many of which are adware funded).
However, adware becomes a problem if it:

• installs itself on your computer without your consent
• installs itself in applications other than the one
• it came with and displays advertising when you use those applications
• hijacks your web browser in order to display more ads
• gathers data on your web browsing without your consent and sends it to others via the Internet
• is designed to be difficult to uninstall

Adware can slow down your PC. It can also slow down your Internet connection by downloading advertisements. Sometimes programming flaws in the adware can make your computer unstable. Advertising pop-ups can also distract you and waste your time if they have to be closed before you can continue using your PC.

Malware Adware are computer infections that are typically installed on your computer through two methods. The first method is when these Adware programs pretend to be something innocuous so that you will download and install them, but once installed all they do is display ads. The other method is when they are installed without your permission or knowledge through Windows or software vulnerabilities on your computer. Adware of this type are the most difficult to remove and typically use protection mechanisms that make it hard to run security programs to assist in removing them.
If your computer is infected with Adware or any other type of malicious software, you can follow the below guide, and easily clean up your infected computer.

How to remove Adware and pop-up ads (Removal Guide)

This page is a comprehensive guide, which will remove Pop-up Ads from Internet Explorer, Firefox and Google Chrome.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Uninstall Pop-up Ads malicious programs from your computer
STEP 2: Remove Pop-up Ads from Internet Explorer, Firefox and Chrome
STEP 3: Remove Pop-up Ads adware with AdwCleaner
STEP 4: Remove Pop-up Ads browser hijackers with Junkware Removal Tool
STEP 5: Remove Pop-up Ads virus with Malwarebytes Anti-Malware Free
STEP 6: Double-check for the Pop-up Ads infection with HitmanPro

STEP 1 : Uninstall Pop-up Ads program from your computer

Most Pop-up Adss will install a program on your computer, while this is not a general rule, we will need to check for any malicious programs.
In this first step, we will try to identify and remove any malicious program that might be installed on your computer.

1. To uninstall the pop-up ads adware program from your computer, click the Start button, then select Control Panel, and click on Uninstall a program.
   If you are using Windows 8, simply drag your mouse pointer to the right edge of the screen, select Search from the list and search for “control panel“. Or you can right-click on a bottom left hot corner (formerly known as the Start button) and select Control Panel from there, then select Uninstall a program.
   
2. When the Add/Remove Programs or the Uninstall a Program screen is displayed, scroll through the list of currently installed programs and uninstall any recently installed or unknown programs from your computer.
   The most common programs installed on users computers are: LyricsSay-1, LyricXeeker, HD-Plus, Browse2Save, WebCake 3.00, DownloadTerms 1.0, LyricsBuddy-1, TidyNetwork.com, ElectroLyrics-1, a2zLyrics-1, SimpleLyrics and many others. As a general rule, if you have not installed a program and don’t know what it does, you should uninstall it from your computer.
   

If you are having issues while trying to uninstall the adware program, you can use Revo Uninstaller to completely remove this unwanted program from your machine.
Depending on what program has installed the unwanted Pop-up Ads, the above program may have a different name or not be installed on your computer.
If you cannot find any unwanted or unknown programs on your machine, then you can proceed with the next step.

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STEP 2 : Remove Pop-up Ads from Internet Explorer, Firefox and Chrome

Remove Pop-up Ads from Internet Explorer

1. Open Internet Explorer, click on the gear icon  (Tools for Windows XP users) at the top (far right), then click again on Internet Options.
   
2. In the Internet Options dialog box, click on the Advanced tab, then click on the Reset button.
   
3. In the Reset Internet Explorer settings section, check the Delete personal settings box, then click on Reset.
   
4. When Internet Explorer finishes resetting, click Close in the confirmation dialogue box and then click OK.
5. Close and open Internet Explorer.

Remove Pop-up Ads from Mozilla Firefox

1. At the top of the Firefox window, click the Firefox button, go over to the Help sub-menu (on Windows XP, click the Help menu at the top of the Firefox window), and select Troubleshooting Information.
   
2. Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.
   
3. To continue, click Reset Firefox in the confirmation window that opens.
4. Firefox will close and be reset. When it’s done, a window will list the information that was imported. Click Finish

Remove Pop-up Ads from Google Chrome

1. Remove the malicious extensions from Google Chrome.
   Click the Chrome menu   button on the browser toolbar, select Tools and then click on Extensions.
   
2. In the Extensions tab, remove (by clicking on the Recycle Bin) the LyricsSay-1, LyricXeeker, HD-Plus, GetLyrics, DownloadTerms 1.0, Browse2Save, TidyNetwork.com, WebCake and any other unknown extensions from Google Chrome.
   Basically, if you have not installed an extension, you should remove it from your web browser.
   

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STEP 3: Remove Pop-up Ads adware from your computer with AdwCleaner.

The AdwCleaner utility will scan your computer and browsers for Pop-up Ads malicious files and registry keys, that may have been installed on your computer without your knowledge.

1. You can download AdwCleaner utility from the below link.
   ADWCLEANER DOWNLOAD LINK (This link will automatically download AdwCleaner on your computer)
2. Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
   
   If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
3. When the AdwCleaner program will open, click on the Scan button as shown below.
   
   AdwCleaner will now start to search for Pop-up Ads malicious files that may be installed on your computer.
4. To remove the Pop-up Ads malicious files that were detected in the previous step, please click on the Clean button.
   
   AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button.

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STEP 4: Remove Pop-up Ads browser hijacker with Junkware Removal Tool

Junkware Removal Tool is a powerful utility, which will remove Pop-up Ads redirect from Internet Explorer, Firefox or Google Chrome.

1. You can download the Junkware Removal Tool utility from the below link:
   JUNKWARE REMOVAL TOOL DOWNLOAD LINK (This link will automatically download the Junkware Removal Tool utility on your computer)
2. Once Junkware Removal Tool has finished downloading, please double-click on the JRT.exe icon as seen below.
   
   If Windows prompts you as to whether or not you wish to run Junkware Removal Tool, please allow it to run.
3. Junkware Removal Tool will now start, and at the Command Prompt, you’ll need to press any key to perform a scan for the Pop-up Ads hijacker.
   
   Please be patient as this can take a while to complete (up to 10 minutes) depending on your system’s specifications.
4. When the scan Junkware Removal Tool will be completed, this utility will display a log with the malicious files and registry keys that were removed from your computer.
   

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STEP 5: Remove Pop-up Ads virus with Malwarebytes Anti-Malware FREE

Malwarebytes Anti-Malware Free utilizes Malwarebytes powerful technology to detect and remove all traces of malware including worms, trojans, rootkits, rogues, dialers, spyware and more.

1. You can download Malwarebytes Anti-Malware Free from the below link, then double click on it to install this program.
   MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a download page in a new window from where you can download Malwarebytes Anti-Malware Free)
2. When the installation begins, keep following the prompts in order to continue with the setup process.
   
3. On the Scanner tab,select Perform quick scan and then click on the Scan button to start scanning your computer.
   
4. Malwarebytes’ Anti-Malware will now start scanning your computer for Pop-up Ads malicious files as shown below.
   
5. When the Malwarebytes scan will be completed,click on Show Result.
   
6. You will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected.Please note that the infections found may be different than what is shown in the image.Make sure that everything is Checked (ticked) and click on the Remove Selected button.
   

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STEP 6: Double-check for the Pop-up Ads infection with HitmanPro

Pop-up Ads may also install a ZeroAccess rootkit on victim’s computer, to detect and remove this malicious program we will perform a scan with HitmanPro.

1. You can download HitmanPro from the below link, then double-click on it to start this program.
   HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
2. HitmanPro will start and you’ll need to follow the prompts (by clicking on the Next button) to start a system scan with this program.
   
   
3. HitmanPro will start scanning your computer for Pop-up Ads malicious files as seen in the image below.
   
4. Once the scan is complete,you’ll see a screen which will display all the infected files that this utility has detected, and you’ll need to click on Next to remove this malicious files.
   
5. Click Activate free license to start the free 30 days trial and remove all the malicious files from your computer.
   

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Your computer should now be free of the Pop-up Ads infection. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future.
If you are still experiencing problems while trying to remove Pop-up Ads from your machine, please start a new thread in our Malware Removal Assistance forum.